Intentional Conversation

Increasing business productivity and success using the hidden "technology" of conversation

This week long seminar is designed to dramatically improve the productivity and hence bottom line of all your business ventures. Regardless of what business you are in, good relationships with your customers, clients or patients are essential to your success.

What will make your clients loyal to you, to purchase from you regardless of price, and actively refer their friends to you? And what about your employees? How do you forge that deep bond that transforms them into a devoted 'partner' in your success?

A Foundation of Trust

Productive relationships are built on a solid foundation of trust. Everyone intuitively understands the need for trust in their family and intimate relationships, but few people understand the true importance of proactively building trust in their business relationships. Fewer still have know how to forge deep long lasting connections within a business context.

When you delve a bit deeper and take apart the notion of trust, you find that it includes honesty, integrity, respect and a sense of having the other person's best interests at heart. Just think of the people you like to do business with! Of course, everyone naturally develops these treasured business relationships. The big problem is, that for most people this process takes quite a long time... often months or even years! Plus, it's often dependent on developing a personal friendship - only with people they "like".

Obviously, this way of building deep connections is totally impractical for most business scenarios! You usually have a just very short time - maybe only a few minutes - to connect with a new client or patient, to build the bond and to establish yourself as a trusted advisor. So how exactly can you speed up the process?

Technology of an Intentional Conversation

At the heart of our Self Actualization Learning Technology (SALT) - the core of our core so to speak - is the process of Intentional Conversation. And although this process was definitely an "art form" when Dr. P. L. (Mick) MacKenzie first learned it, he has continued to develop and improve this process over the last 18 years. He has since been able to distill the principles of Intentional Conversation into a readily learnable technology.

You can build a foundation of trust within minutes - even with someone you've just met!

Finally, this process of Intentional Conversation is no longer restricted to a few individuals using it in only in a seminar environment.

• How to lead a conversation to productivity without pressure, convincing or manipulation.
• Learn the vital roles of intention and attention within the conversation.
• Hear and see the hidden clues constantly being unconsciously revealed by the other person.
• How to form questions that move a person towards vitality and aliveness.
• Find out what the other person really wants and when they tell you, is that really it?
• Assist the other person in uncovering their own needs and desires, and support them in making an informed and effective choice.
• Learn to let go of your agenda and stay in an mind set of curiosity and discovery.

The Results

When you apply Intentional Conversation principles in all your every-day conversations the results are astounding...

• You find out rapidly if the product or service you are offering is what the other person really wants or needs.

- If it is, they readily "buy" without you having to "sell".

- If it isn't, you simply refer them out to whoever is more appropriate.

• You sidestep boring and time-wasting "complaint sessions" - instead of talking about "what's wrong", you can immediately re-direct the focus to choices and solutions.
• Conversations become much more productive much faster. You are left with a satisfying sense of accomplishment.
• Vitality is increased for both you and the other person. You are energized rather than drained after the interaction.

Summary

This class gives you the 'map' to the emotional and energetic terrain of conversations. Not only is there a map to this normally unconscious and automatic world, but with practice and intention you can learn how to move about effectively and get where you want to go.

We tear back the curtains and reveal to you the underlying mechanics of an Intentional Conversation - you see exactly how it's done. In coached practice sessions you are led through the process step by step, learning to do it yourself.

Scheduled Seminars

For detailed information about any particular event, please click on the venue.

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